Challenge

Ianndey was facing challenges in efficiently managing their daily operations, including customer management, appointment scheduling, financial administration, inventory control, employee management, and activity tracking.
The lack of an integrated system led to redundancies, errors, and low productivity, negatively impacting customer service quality and business profitability.

Solution

Corvuz developed a custom ERP system for Ianndey, designed to centralize and automate all key business processes.
The implemented ERP includes modules for: 

• Customer Management: Registration and detailed tracking of customer information and activities.
• Appointment Scheduling: Tools to efficiently schedule, manage, and remind of appointments.
• Financial Administration: Real-time control of income, expenses, invoicing, and financial reporting.
• Inventory Management: Monitoring and managing inventory to optimize stock and reduce costs.
• Employee Management: Human resources administration, including schedules, attendance, and performance.
• Activity Tracking: Logging and analyzing all operational activities to support better decision-making.

Result

The implementation of Corvuz's ERP has enabled Ianndey to: 

• Increase Operational Efficiency: Reduction of administrative time and elimination of redundant manual tasks.
• Improve Customer Management: Greater customer satisfaction through more effective and personalized follow-up.
• Optimize Finances: Real-time financial visibility, enabling better planning and budget control.
• Inventory Control: Reduced inventory losses and optimized stock management.
• Human Resources Management: Improved personnel administration, boosting productivity and reducing employee turnover.
• Informed Decision-Making: Access to detailed reports and analytics that support strategic decisions based on accurate data.