Challenge

Chiles Selectos del Bajío aimed to enhance their customers’ shopping experience and optimize order management. With multiple branches, they faced challenges in efficiently assigning orders based on customer location, which resulted in long delivery times and inefficient sales management. Additionally, they wanted to make the purchasing process easier for their customers through a digital platform.

Solution

Corvuz developed a comprehensive system that includes: 

  • Point of Sale (POS) System: A robust system to manage in-store sales, inventory control, and overall business administration.
  • Mobile App for Customers: An intuitive app that allows customers to place orders from anywhere.
  • Smart Order Assignment: The system automatically identifies the branch closest to the customer based on their address, optimizing delivery times and improving operational efficiency.

Result

The implementation of Corvuz’s solutions has enabled Chiles Selectos del Bajío to: 

  • Increase Sales by 30%: The ease of placing orders through the mobile app and the efficiency in order management significantly boosted sales.
  • Optimize Delivery Times: The smart order assignment feature reduced wait times, enhancing customer satisfaction.
  • Expand the Business: Thanks to the increase in sales and improved operational efficiency, Chiles Selectos del Bajío was able to open new franchises and expand its market presence.

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